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Brinor Quest

Corporate Floral Excellence

Privacy Policy

Last Updated: January 15, 2025

At Brinor Quest, we understand that privacy matters. This policy explains what information we collect when you work with us, why we need it, and how we protect it. We've written this in plain language because legal jargon helps no one.

Information We Collect

When you reach out to us or use our services, we collect certain information to deliver the professional service you're expecting. This isn't about gathering data for its own sake—it's about making sure we can actually help you.

  • Contact information like your name, email address, phone number, and business address
  • Company details if you're ordering on behalf of an organization
  • Delivery addresses and preferences for your orders
  • Payment information processed through secure channels
  • Communication history so we can maintain context in our conversations
  • Website usage data through standard analytics tools

We don't collect information we don't need. If something seems unnecessary, we probably won't ask for it.

How We Use Your Information

The information you share with us serves specific purposes related to providing our services. We're not in the business of selling data or using your information for unrelated purposes.

Primary uses include: Processing and fulfilling your orders, communicating about services and deliveries, improving our offerings based on feedback, and maintaining records for business purposes.

We occasionally send updates about our services or seasonal offerings, but only if you've expressed interest. You can opt out anytime—we won't make it complicated.

Data Protection and Storage

Your information lives on secure servers with appropriate technical safeguards. We use encryption for sensitive data and limit access to employees who need it for their work.

Security Measures

While no system is completely immune to security issues, we maintain reasonable protections including encrypted data transmission, regular security reviews, and restricted access protocols. Our payment processing partners handle financial data according to industry standards.

We keep your information for as long as it's relevant to our business relationship, plus whatever period Azerbaijan law requires for business records. After that, we securely delete it.

Your Rights Under Azerbaijan Law

Azerbaijan's data protection framework gives you certain rights regarding your personal information. These aren't just theoretical—you can actually exercise them.

  • Access the information we hold about you
  • Request corrections to inaccurate data
  • Ask us to delete your information in certain circumstances
  • Object to specific uses of your data
  • Withdraw consent where we rely on it

To exercise any of these rights, just contact us directly. We'll respond within a reasonable timeframe—usually within two weeks, though complex requests might take a bit longer.

Sharing and Disclosure

We don't sell your information to third parties. Period. However, running a business means working with certain partners who help us deliver services.

Service Partners

We share information with delivery services, payment processors, and communication platforms—only what they need to do their specific job. These partners are contractually obligated to protect your data and use it only for agreed purposes.

We may disclose information if legally required by Azerbaijan authorities or to protect our legitimate business interests in cases of fraud or security threats. But we're not handing over data without valid reasons.

Cookies and Website Technology

Our website uses cookies—small text files that help the site function properly and let us understand how people use it. Most of these are essential for basic functionality.

We also use analytics cookies to see which pages get traffic and where improvements might help. These don't identify you personally. Your browser settings let you control or block cookies, though some site features might not work as smoothly if you do.

Changes to This Policy

Business practices evolve, and occasionally we need to update this policy. When we make significant changes, we'll let you know—either through email or a notice on our website. The date at the top shows when the current version was last revised.

Continuing to use our services after changes take effect means you accept the updated terms. If you disagree with changes, you can close your account or stop using our services.

Questions About Privacy?

If something in this policy isn't clear, or if you want to exercise your data rights, reach out to us directly.

Email: support@zealosu.it.com

Phone: +994552815127

Address: 122 Mustafa Kemal Ataturk, Ganja, Azerbaijan

We aim to respond to all privacy inquiries within 14 business days.